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koaladigital.com
Customer Service Agreement
This is an agreement between koaladigital.com and you, the
customer regarding the use of it's computer, information,
communication and server management service. This agreement
governs the terms and conditions under which koaladigital.com
makes the services offered by koaladigital.com to each customer
through a personal computer or any similar devices. You must
comply with the Acceptable use policy provided by koaladigital.com.
koaladigital.com
will host the account for the purchaser, you (and hereafter
refered to the Account Owner) for the Account Owner's chosen
domain name and for the Term corresponding with the payment
plan chosen by the Account Owner. The contract will be renewed
automatically at the end of the Term, unless terminated with
notification by fax or postal mail with a min of 30 prior
notice to the renewal date. Email and cancelation by phone
is not acceptable. If none of this was provided, a cancelation
change of $90 will apply to the Account Owner.
koaladigital.com
disclaims any representation or warranty that the koaladigital.com
services will be error-free, secure or uninterrupted and will
not be responsible for any damages your business may suffer.
koaladigital.com reserves the right to refuse service if any
of the content within (including images / pornography / text),
or any links from, the Account Owner's website is deemed illegal,
misleading, or obscene, in the sole and absolute opinion of
koaladigital.com. Notwithstanding anything in this Agreement,
the content of the Account Owner's website is the sole responsibility
of the Account Owner. koaladigital.com disclaims any and all
service interruptions caused by koaladigital.com and its employees.
koaladigital.com reserves the right to revise its policies
at any time.
koaladigital.com
reserves the right to change the prices to the Account Owner
at anytime for any services koaladigital.com provides.
The
Account Owner agrees to follow the rules of Netiquette for
email messaging and news group posting. The Account Owner
is responsible for the passwords. koaladigital.com will not
change any passwords without proof of identification.
The
Account Owner agrees not to harm koaladigital.com. This includes
it's reputation, computer systems, programing and other persons
using koaladigital.com's services. The Account Owner understands
that the services provided are on a shared server and cannot
be permitted to overwhelm the server with heavy CPU utilization.
If any of the other users have complained due to heavy CPU
utilization, you will need to relocate the web site and koaladigital.com
will refund the portion of the unused services. In failiure
to comply will result to termination of the Account Owner
without refund to the unused portion of the unused services
The
Account Owner's rights and privieges under this agreement
cannot be sold or transfered without acknowlegement of koaladigital.com
If
the Account Owner sells or resells advertising or web space
to the third party, the Account Owner will be responsible
to uphold the Agreement of koaladigital.com to the third party.
This
Agreement applies to all account, sub-account and alternative
account names associated with your principle account. The
Account owner is reponsible for use of each account. In the
event of a breach of security through the Account Owner's
account, the Account Owner will be liable for any unauthorized
use of the koaladigital.com services, including any damages
resulting therefrom, until the Account Owner notifies koaladigital.com's
customer service.
The
Account Owner agrees to indemnify and hold koaladigital.com
harmless from any and all Claims resulting from or connected
with any activities conducted by the Account Owner. The Account
Owner and koaladigital.com will promptly notify the other
upon receipt of any Claim or legal action arising out of activities
conducted pursuant to this Agreement. The rights and responsibilities
established in this paragraph will survive any termination
of this Agreement.
This
Agreement shall be governed by the provincial and federal
laws of Canada. Canada will have exclusive jurisdiction over
all such actions.
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